The wait staff was incredibly nice and were working so hard to keep up, but both times we ate there we saw 3 wait staff for the entire restaurant- just way too many guests for that few waiters. The food was decent but service was awful. The restaurant prices weren’t too awful but dinner for one adult & one child plus appetizer, dessert & 1 alcoholic beverage was $65 (before tip). We grabbed snacks at the snack bar by the water park area & it was definitely overpriced (1 small pop, 1 chips & cheese, 1 soft pretzel & a small ice cream was $17) but again we expected as much. As for food it was decent and about what we expected.

I can imagine on a busier week or day it might get a little busy but we didn’t have an issue. The locker room was very good sized with plenty of rooms to change in. I know that one of the water slides typically has double tubes so 2 riders can go at once but those were not being allowed due to Covid but I’m not sure what the difference is when the single person tubes were allowed and not even wiped down from person to person? The hotel pool & hot tub (separate from the water park) were nice but that pool was also very cold. The table we used on the first day was filthy and we had to find napkins to wipe it down again zero employees around cleaning to ask if they could wipe the table. I didn’t see any employees cleaning rafts, tables etc.

The hot tub in the water park area was completely full & shoulder to shoulder with people (mostly adults as the pools were too cold)- again no masks or social distancing. Tables were crammed together and none were blocked off so I’m not sure how capacity was at all limited if all tables were full and within a foot of each other. This wasn’t the case nor was it even enforced. I get that it’s hot in the park & uncomfortable wearing a mask but there are signs posted saying SE is following all precautions & masks should be worn unless one is on a water ride or in a pool. Little to no masks being worn by guests and most that had a mask on wore it under their nose including multiple life guards. Absolutely freezing & during our stay we heard multiple complaints about the water temps so it wasn’t just us thinking it was cold. However it was the coldest water I have ever felt in an indoor water park. The water park was good sized and had a lot for kids which was great.

We chose SE water park because it was $145 a night compared to others that range from $250-300+ a night.

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